Agency Handy vs Clientjoy

Agency Handy VS Clientjoy: A Detailed Comparison 

Both Agency Handy and Clientjoy provide important tools for managing clients and services, but each has its strengths. This comparison looks at how they perform in client acquisition, onboarding, team management, invoicing, and customization. It’ll help you decide which platform best fits your agency’s needs.

Target Users

Agency Handy is ideal for digital agencies needing detailed control over client onboarding, service management, and task delegation. Clientjoy, on the other hand, is more suited for freelancers and small agencies.

When comparing target users, Agency Handy is the go-to platform for agencies needing centralized agency management from client acquisition to service delivery. 

It offers customization through flexible service catalogs, personalized order forms, and intake forms, which let agencies tailor their processes to meet specific client needs.

Clientjoy, however, is ideal for freelancers and small agencies who prioritize client communication and invoicing. It simplifies the management of client interactions, proposals, and payments but lacks the in-depth order management features that larger agencies do.

Client Acquisition 

Agency Handy offers more flexibility for client acquisition by allowing agencies to showcase and customize a full range of multi package services. Clientjoy, on the other hand, provides basic tools for client acquisition but lacks the depth and customization offered by Agency Handy.

For client acquisition, Agency Handy offers a powerful and versatile service catalog. You can now list their services in grouped packages with flexible pricing options—whether individual or bundled. 

You can create up to 3 service packages, each with its own price, or hide the pricing for certain clients based on your preferences. This customization goes beyond just pricing; you can assign specific payment gateways for different services, adding another layer of control.

Suppose you want potential clients to explore your offerings. In that case, you can even set trial periods for each service, giving them a firsthand experience of what your agency can deliver long-term. 

The service catalog is designed to seamlessly integrate into your website, allowing clients to browse, order, and even leave reviews, all without leaving the platform. You can also share the link on social media.

Clientjoy, in comparison, offers basic service listings without the flexibility, customization, or website embedding features that Agency Handy provides. This makes Agency Handy more versatile for attracting and managing client orders.

Client Onboarding

Agency Handy excels in client onboarding by offering fully customizable order and intake forms, allowing agencies to gather detailed order information upfront. Clientjoy, while providing basic onboarding tools, lacks the same level of customization and form flexibility.

With Agency Handy, you can easily create custom intake forms tailored to each service. These forms are automatically sent when a client places an order, helping you collect all the necessary details, like terms and conditions, file attachments, or spreadsheets, to complete the order smoothly.

Agency Handy also offers fully customizable order forms, allowing you to create forms specific to each service. You can add features like dates, multiple-choice questions, short answers, attachments, and even upsell or add-on services. 

Plus, get an e-signature and share your terms and conditions in the same form as well. 

The platform also supports self-checkout, making it easy for clients to pay in their comfortable gateways. Regarding that, you’ll get an automated invoice for the specific order. 

On the contrary, Clientjoy focuses on managing leads and client interactions, using intake forms to capture and nurture potential clients.

However, it falls short when it comes to managing detailed orders for existing clients. While intake forms capture basic lead information, Clientjoy lacks the detailed order forms agencies need for comprehensive service collection after closing a deal. 

For order forms, they rely on third-party tools like Jotform and Google Forms. 

Order Management

Agency Handy stands out by providing task management features, file management capabilities, and a dedicated file library. In contrast, Clientjoy offers basic task management but lacks the comprehensive file management features that agencies often need for more complex services.

When a client buys a service package in Agency Handy, a new order is automatically created for you. You can either accept or decline the order based on your workload. 

Once you accept, you can assign tasks to your team members according to the order’s priorities or deadlines. Get a bird’s eye view with Kanban boards and know the status of each task, dependencies, and deadlines.

If client approval is enabled, the order will only be marked complete once the client reviews and approves it, ensuring their expectations are met and reducing errors throughout the process.

Agency Handy also offers a simple way to share files with your team directly within the platform. There’s no need to worry about using external drives or scattered documents—everything stays in one central location. 

The file library keeps all your service-related documents neatly organized and easy to find when needed.

As you work on the order, the forms guide you, helping you avoid mistakes and ensure that each client’s needs are met with precision and care.

On the other hand, Clientjoy provides task management with project management tools integration, but lacks advanced file organization and library features, making it less ideal for agencies with complex order management needs.

For file management, you’ll have to use other integrations, like Google Drive, etc. 

Team Management

Agency Handy offers a complete team management system with detailed team profiles, flexible task delegation, and customizable role-based permissions. In comparison, Clientjoy provides basic team management features but lacks advanced delegation and permission settings.

In Agency Handy, team profiles give you a detailed view, allowing you to assign specific roles like admin, super admin, or assignee. This helps you delegate tasks more efficiently. 

You can also customize permissions, giving you full control over who accesses sensitive areas, ensuring that your data stays secure.

On the other hand, you can assign tasks in Clinetjoy via third party project management tools but fall short when it comes to tracking and permission controls. 

This can make it less ideal for agencies with larger teams or more complex workflows. With Agency Handy, you get the flexibility and security needed for smooth team and task management.

Client Management

Agency Handy offers a client management system with a customizable portal, detailed client profiles, and an integrated ticketing system. Clientjoy, while providing portals and profiles, lacks a comprehensive ticketing system, limiting its effectiveness in managing client interactions.

Agency Handy excels in client management by offering a customizable domain and client portal that allows real-time updates, task approvals, and collaboration. 

Its client profiles are detailed, containing order histories, contact info, and service records. 

Anyone with the proper permissions, such as clients, admins, or super admins, can open a ticket in Agency Handy’s integrated system. This ensures that issues, questions, or feedback are logged and tracked effectively. 

Each ticket can be monitored for progress, allowing for timely resolutions and clear communication across teams and clients.

While Clientjoy offers similar features with client profiles and a portal, it lacks advanced communication tools and detailed tracking for approvals or tasks. 

Its ticketing system is simpler and offers limited prioritization, making it less ideal for more complex agency needs.

Billing and Invoicing

Agency Handy offers customizable invoices, multiple payment gateways, and revenue tracking with multi-currency support. On the other hand, Clientjoy provides basic invoicing but lacks advanced features like customizable invoices and split payments, limiting its financial capabilities.

Agency Handy offers a flexible client portal with a billing system that makes managing complex payments easier. You can customize invoices, handle split payments, and even support multiple currencies, which is perfect if your agency deals with varied billing setups. 

To keep payments on schedule, automatic reminders are sent:

• Invoice Reminders: Sent 3 days and 7 days after the invoice due date.
• Subscription Reminders: Alerts go out 3 days and 1 day before payment is due. 

These reminders help you stay on track without the hassle of manual follow-ups.

The platform also automated recurring billing for subscriptions, saving you from generating invoices each month. Agency Handy takes care of it for you. Proposals and quotes can be easily customized, giving you more flexibility in managing pricing for different services.

You can also accept payments through multiple gateways, including PayPal, Stripe, Wise, and manual banking, making transactions smooth and easy for your clients. 

In contrast, Clientjoy offers basic invoicing and supports payment gateways like Stripe, PayPal, Razorpay, Instamojo, and Payoneer. 

However, its proposals offer less flexibility, making it less ideal for agencies that need more control over their financial processes.

Customization and Branding

Agency Handy provides extensive customization and branding options, including logos and custom domains. While Clientjoy offers basic customization, it lacks the flexibility in style that agencies need for full branding control.

Agency Handy gives you full control over the style, email, and branding of your platform. You can white-label the client portal, customize email templates with dynamic content, and personalize the client-facing portal. It even allows custom domains, offering a fully branded experience for your clients.

You can also fully customize the sign-in portal to match your brand, ensuring a smooth, cohesive experience from the first login to the final service interaction. With multi-language support, it’s a great option for global agencies managing clients across different regions.

In contrast, Clientjoy offers basic customization but has limited style options and lacks multi-language support. Its email templates are simpler and offer fewer customization features, and overall branding control is more restricted than what Agency Handy provides.

Pricing Plans

Agency Handy provides a flexible pricing structure that caters to agencies of all sizes, offering different plans based on the number of users and service management needs. Clientjoy offers a simpler pricing model, but it limits the number of users.

Agency Handy Pricing Plans:

Agency Handy’s pricing is designed to accommodate growing agencies with flexible options.

Solopreneur:

$49/month (billed monthly)

$39/month (billed annually)

• For 3 user
• Includes unlimited clients, orders, service catalogs, order management tools, and basic client onboarding.

Teams:

$99/month (billed monthly)

$79/month (billed annually)

• For up to 10 users
• Includes everything in the Solopreneur plan, plus team collaboration tools, advanced task management, and client communication features.

Pro:

$149/month (billed monthly)

$129/month (billed annually)

• For up to 20 users
• Includes all features from the Teams plan, plus advanced reporting, priority support, and additional customization for larger teams.        

Clientjoy Pricing Plans:

Clientjoy’s pricing is geared toward freelancers and small teams focused on client management and invoicing.

Alt: Clientjoy Pricing

Starter:

$49/month per user (billed monthly)

$44/month per user (billed annually)

• For 1 user
• Features include client portals, invoicing, e-signatures, proposals, and client management tools.

Premium:

$99/month (billed monthly)

$89/month (billed annually)

• For up to 3 users
• Includes everything in the Starter plan, plus white labeling, automation, and integration with multiple payment gateways, along with advanced client communication tools.

Agency Handy vs Clientjoy: Which Tool to Choose for Your Business?

Now that you’ve seen how Agency Handy and Clientjoy differ, the question remains: which tool is right for your business? In this section, we’ll help you make that decision.

Agency Handy is your pick if:

• You manage a digital agency with complex services and multiple clients.
• You need customizable service catalogs, order forms, and intake forms.
• Automated billing, recurring payments, and invoicing are key for your agency.
• You need multi-workspace functionality to manage teams and clients.
• Custom branding, email customization, and multi-language support are important.
• Your agency is growing, and you need a scalable platform for users and features.

Clientjoy is your pick if:

• You’re a freelancer or small team focused on client management and invoicing.  
• Your business relies on client communication, proposals, and invoicing, not complex orders.  
• You need a simple tool for client portals, e-signatures, and automated invoicing.   
• You prefer an easy-to-use platform without advanced service management tools.

Wrapping Up

Both Agency Handy and Clientjoy offer valuable tools for managing client interactions, and billing, but they cater to different needs. 

Agency Handy excels in managing services, providing deep customization, task management, and multi-workspace functionality, making it ideal for growing digital agencies. 

Clientjoy, on the other hand, is more suited for freelancers or small teams looking for lead collection, nurturing them, and sending quick invoices.

Ultimately, the right platform depends on your agency’s size, complexity of operations, and need for advanced features.