Leave ManyRequest’s sluggish performance behind. Agency Handy’s fast, responsive platform boosts productivity by combining client onboarding, order oversight, task delegation, and billing into one seamless workspace, enabling you to deliver flawless results, on time, every time. Control every touchpoint from kickoff to delivery at an unbeatable value.
Here’s a feature-by-feature comparison of Agency Handy and ManyRequests:
Features
Agency Handy
ManyRequests
Service Catalog/Listing
Service Details and Pricing Options
Service Embedding on Website
Custom Quotations/Proposals
Trial for Services
Order/ Checkout Forms
Customizable Intake Forms
File Uploads in Intake Forms
Break Orders to Tasks
Task Tracking and Deadlines
Order/ Project Management
Order Tracking
Time Tracking
Client Approval Process/Feedback
Design Annotation/File Feedback
Ticketing System
Client Account Management
CRM
Detailed Client Profiles
Import Client Data
Client and Team Communication
Integrated Billing & Invoicing
Custom Invoices
Split Payments
Subscription Management With Automated Invoicing
Recurring Billing
One-Time Payments
Payment Integrations (Stripe, PayPal, etc.)
Reporting & Analytics
Coupon Management
Multiple Workspaces
Affiliate Program in All Plans
Third-Party Integrations (Non-Payment)
API Access
Custom Branding
Custom Domains/ Subdomains
Email Customization
Centralized File Management
Multi-Language Support
Public Roadmap
"Powered by" Removal in All Plans
Live Chat Support
Centralized Dashboard
Agency Handy empowers you with website embedding to convert leads and close deals faster which ManyRequests lacks.
Create a positive first impression with potential clients by showcasing your services directly on your website through Agency Handy’s website embedding feature. Effortlessly integrate your service catalog or individual services using iframes. This allows potential clients to discover, understand, and request your services without ever leaving your website, optimizing your sales funnel and maximizing lead conversion rates.
With Agency Handy, you can easily create and manage service packages fit for your clients’ needs.
Customize features, pricing, and deliverables for each package, giving you the flexibility to offer exactly what your clients are looking for. Boost your revenue with built-in upselling tools that make it simple to offer upgrades or add-ons. Everything stays organized within one platform. It’s all about meeting client needs and driving growth, hassle-free!
ManyRequests makes invoicing a hassle. Agency Handy simplifies billing with powerful automation.
Stop wasting time on manual invoicing and chasing payments. Agency Handy offers a comprehensive invoicing solution built for agencies. Effortlessly generate invoices with split payment options, automate recurring subscriptions, and accept payments online – all within a single platform. This simplifies your billing process, reduces errors, and ensures timely payments, minimizing client churn and maximizing your agency’s revenue.
ManyRequests makes you pay extra for white labeling features. Agency Handy includes it in all plans.
Break free from generic client portals. Agency Handy provides complete white labeling capabilities on all plans. Customize your client portal to match your unique brand identity – no limitations, no extra costs. Remove any traces of third-party branding, including white-label email options, giving your clients a seamless, professional experience that builds trust and strengthens your agency’s image.
ManyRequests limits your ability to manage growth. Agency Handy provides multi-workspace support for scalable agency management.
Stop juggling logins, switching between software, and paying for multiple licenses. Agency Handy’s multi-workspace support allows you to manage your entire business ecosystem, your way. Create dedicated workspaces for different departments, client bases, or even independent agencies under one central platform. Unlike ManyRequests, which requires extra licenses for each workspace, Agency Handy offers a cost-effective, unified solution.
ManyRequests lacks spam control and email personalization, limiting client engagement. Agency Handy provides a complete solution.
Agency Handy offers impactful communication with robust email customization. Its white-labeling capabilities and customizable email templates ensure a streamlined client journey that can be personalized with dynamic variables. DKIM/SPF authentication keeps emails out of spam folders, ensuring higher engagement and improved communication.
ManyRequests restricts serving global clients, while Agency Handy supports multilingual and multi-currency for borderless operations.
Expand your reach and tap into global opportunities. Agency Handy removes language and currency barriers with multi-language support for both the platform and client portals. Additionally, handle transactions and service pricing in various currencies, demonstrating flexibility and catering to international client preferences. Think globally, act locally, and build lasting client relationships worldwide.
Tired of waiting for email replies from ManyRequests? Agency Handy offers a comprehensive support system for immediate assistance.
Don’t let slow response times slow down your productivity. Agency Handy offers multiple channels for instant issue resolution:
Unlike ManyRequests, Agency Handy ensures you’re never left waiting for answers.
Stop settling for mediocre software. Upgrade to Agency Handy and see your agency reach its full potential.
Every agency has unique workflows. Our modular design allows you to build the perfect platform for your specific needs, streamlining processes and boosting efficiency.
Agency Handy lets you remove all traces of our branding, allowing you to showcase your agency and present a professional, branded experience that fortifies your image.
We prioritize ongoing real-world agency-driven development. Share your feedback with our channels and community. Get quick support from our expert team for a seamless experience.
Agency Handy
Pricing starts at
$49/Month
ManyRequests
Pricing starts at
$79/Month
Yes, we don’t nickel and dime you for every little feature. Here are more answers:
Agency Handy is better than ManyRequest for comprehensively managing agency operations across various industries. It offers robust features for task management, workflow optimization with Kanban boards, client approval processes, and flexible split payment options for invoices, enabling streamlined operations and exceptional client experiences.
Agency Handy’s pricing plans are more advantageous compared to ManyRequest’s due to their affordability and scalability. Agency Handy offers cost-effective plans for agencies of all sizes, from solopreneurs to enterprises, providing better value for money. Its entry-level Solopreneur plan at $49/month for up to 3 users is significantly more affordable than ManyRequest’s Starter plan at $79/month for just 2 users.
Agency Handy offers superior billing and invoicing capabilities compared to ManyRequest. It handles recurring billing cycles, automates payments, facilitates periodic invoice sending, allows split payments, and enables pre or post-order complementary payments seamlessly. Agency Handy also supports multiple payment integrations, including Stripe, Wise, and the upcoming PayPal integration, providing agencies with flexibility and convenience.
Agency Handy offers superior service management capabilities compared to ManyRequest. It excels with its intuitive service catalog, allowing agencies to list services with detailed descriptions, pricing options, and quantities. Agencies can filter, sort, and share catalog or single service URLs, as well as embed them on websites using iframes. Additionally, Agency Handy supports pricing services in multiple currencies, catering to global businesses.
One-size-fits-all doesn’t work for agencies. Create custom proposals, manage orders efficiently, and automate invoices—all within a secure platform. Secure collaboration and solid user permissions allow your team to create wonders while client data stays safe. Automate subscriptions, generate invoices and manage recurring services with ease. Take control with a powerful all-in-one platform built for results.
Here’s a feature-by-feature comparison of Agency Handy and Queue:
Feature | Agency Handy | Queue |
Intuitive Interface | ✔️ | ❌ |
Service Catalog/Listing | ✔️ | ✔️ |
Service Listing in Multiple Currencies | ✔️ | ❌ |
Service Details and Pricing Options | ✔️ | ✔️ |
Service Embedding on Website | ✔️ | ✔️ |
Single Service URL Share | ✔️ | ❌ |
Custom Quotations/Proposals | ✔️ | ❌ |
Order/Checkout Forms | ✔️ | ✔️ |
Customizable Intake Forms | ✔️ | ❌ |
File Uploads in Intake Forms | ✔️ | ❌ |
Dedicated Order Dashboard | ✔️ | ❌ |
Task Tracking and Deadlines | ✔️ | ❌ |
Order/Project Management | ✔️ | ✔️ |
Order Tracking | ✔️ | ✔️ |
CRM | ✔️ | ❌ |
Client Approval Process/Feedback | ✔️ | ✔️ |
File Feedback | ✔️ | ✔️ |
Dedicated Ticketing System | ✔️ | ❌ |
Client Account Management | ✔️ | ✔️ |
Detailed Client Profiles with Order History | ✔️ | ❌ |
Import Client Data | ✔️ | ❌ |
Client and Team Communication | ✔️ | ✔️ |
Roles & Permissions | ✔️ | ❌ |
Integrated Billing & Invoicing | ✔️ | ❌ |
Custom Invoices | ✔️ | ✔️ |
Split Invoice Payments | ✔️ | ❌ |
Subscription Management with Automated Invoicing | ✔️ | ❌ |
Recurring Billing | ✔️ | ✔️ |
One-Time Payments | ✔️ | ✔️ |
Payment Integrations (Stripe, PayPal, etc.) | ✔️ | ✔️ |
Reporting & Analytics | ✔️ | ❌ |
Coupon Management | ✔️ | ✔️ |
Multiple Workspaces | ✔️ | ✔️ |
Affiliate Program in All Plans | ✔️ | ❌ |
Third-Party Integrations (Non-Payment) | ❌ | ✔️ |
Custom Branding | ✔️ | ✔️ |
Custom Domains/Subdomains | ✔️ | ✔️ |
Custom Email Address | ✔️ | ❌ |
Pre-built Email Templates | ✔️ | ❌ |
DKIM, SPF, SMTP Setup | ✔️ | ❌ |
Centralized File Management with Source Tracking | ✔️ | ❌ |
Multi-Language Support | ✔️ | ❌ |
Public Roadmap | ✔️ | ❌ |
“Powered by” Removal in All Plans | ✔️ | ❌ |
Live Chat Support | ✔️ | ❌ |
Centralized Dashboard | ✔️ | ❌ |
Free Trial | 7 days | 14 days |
Average Per User Cost (Annual Billing) | $10.4/month | $24.5/month |
Testimonial 1: “With Handy, agencies can securely share documents, communicate with clients, and track project progress all in one centralized location, enhancing efficiency and collaboration.
The customizable features of Handy allow agencies to tailor the portal to their specific needs, creating a personalized experience for both the agency and its clients.
Overall, Handy streamlines communication, simplifies project management, and improves overall client satisfaction, making it an excellent choice for agencies looking to enhance their client experience”
Testimonial 2: “I love how AgencyHandy makes managing clients and teams super easy. It helps us stay organized and efficient in handling projects. The client portal, task tracking, and custom workspace options are fantastic. Invoicing is a breeze, and the collaboration features are top-notch. Overall, AgencyHandy has revolutionized our workflow, making project management a breeze!”
Queue wasn’t built with agencies in mind, Agency Handy understands your needs.
Experience the difference a user-friendly interface can make. Agency Handy’s interface is thoughtfully crafted with the specific needs of agencies in mind. Access everything you need – from managing services and clients to handling orders, subscriptions, and proposals – with a single click. Help your team to work smarter, not harder, maximizing productivity and minimizing frustration.
Alt: Agency Handy Dashboard
Queue keeps you searching for client details, Agency Handy keeps you informed.
Agency Handy’s client list view offers a wealth of details, while the comprehensive client profile provides all order history at your fingertips. This eliminates the need to hunt for information, allowing you to focus on what matters most – delivering exceptional client service.
Alt: Agency Handy Clients
With Agency Handy, managing leads is a cakewalk, while Queue, doesn’t offer any lead management features!
Stay in control of your pipeline! Effortlessly monitor lead progress, prioritize opportunities, and always follow up at the right time—all from a simple, intuitive dashboard. With every detail centralized and easy to access, you can focus on what matters most: closing deals and driving your agency’s growth.
Alt: Agency Handy Lead Management-Kanban
While Queue supports basic service listings, Agency Handy goes further with advanced multi-package options.
Create unlimited listings with custom intake and order forms for streamlined data collection. Each listing can include up to three service and pricing tiers, ideal for tailoring offers to different client segments. Clients can self-check out, and you get real-time purchase notifications. Unlike Agency Handy, Queue lacks multi-tier support, limiting flexibility for agencies offering tiered services.
Alt: Agency Handy Service Packages
Escape the limitations of Queue’s scattered order information. Agency Handy’s Orders Dashboard centralizes everything.
View essential details like Order ID, Client Name, Type, Status, and Kick-off/End Dates for all your projects. Advanced filters allow you to find specific orders by client, service, status, or date range. But that’s not all! Change order statuses directly from the dashboard. This powerful functionality keeps you organized, informed, and in complete control of your orders, maximizing your efficiency.
Alt: Agency Handy Orders
Ditch the endless task forms and micromanagement of Queue. Agency Handy’s “Intake Form” and “Proposal Form” provide the flexibility you need to handle bespoke services seamlessly.
Customizable “Intake Form” captures all project details upfront. This eliminates the need for micromanagement throughout the project lifecycle. Clients can still communicate seamlessly through comments on tasks and tickets, but the core project details are already in place. Plus, our robust “Proposal Form” allows you to tailor solutions to each client’s unique needs. This comprehensive system eliminates the need for micromanagement and allows your team to deliver bespoke services and exceed client expectations confidently.
Alt: Agency Handy Intake Form
Queue offers basic customization, Agency Handy delivers an email powerhouse.
Automate email workflows for maximum efficiency and leverage advanced customization options. Set up DKIM, SPF, and SMTP to ensure your emails land directly in inboxes. Personalize subject lines, body content, and even include social media links using dynamic variables. Agency Handy even offers pre-built templates for common scenarios like client sign-up, proposal delivery, and more. This powerful combination saves you valuable time and drives better results.
Alt: Agency Handy Email Config
AgencyHandy-Email Customization.gif
Don’t overpay for features you don’t need.
Agency Handy offers a range of flexible pricing plans, designed to perfectly match your agency’s size and needs. From solopreneurs to large agencies, you’ll find a plan that fits your budget. Compare that to Queue’s single, expensive plan, and the savings are clear. Agency Handy enables you to invest in your agency’s growth, without breaking the bank. Focus on delivering exceptional client service, while keeping your costs under control.
Alt: Agency Handy Pricing
AgencyHandy-Yearly Pricing..webp
Stop settling for mediocre software. Upgrade to Agency Handy and see your agency reach its full potential.
Every agency has unique workflows. Our modular design allows you to build the perfect platform for your specific needs, streamlining processes and boosting efficiency.
Agency Handy lets you remove all traces of our branding, allowing you to showcase your agency and present a professional, branded experience that fortifies your image.
We prioritize ongoing real-world agency-driven development. Share your feedback with our channels and community. Get quick support from our expert team for a seamless experience.
Feature | Agency Handy | Queue |
Paid Plan Starts at | $49/mo | $49/mo |
Users | Up to 3 | Up to 2 |
Custom Domain | ✔️ | ✔️ |
Multiple Workspaces | ✔️ | ✔️ |
Custom Quotations/Proposals | ✔️ | ❌ |
Roles & Permissions | ✔️ | ❌ |
Subscription Management With Automated Invoicing | ✔️ | ❌ |
Yes, we don’t nickel and dime you for every little feature. Here are more answers:
Agency Handy offers fully customizable emails across all its plans, allowing you to improve email deliverability and save time on repetitive tasks. You can dynamically customize the subject, body, and even add social media links. In contrast, Queue does not provide any email customization options.
Agency Handy is the better choice for agencies with global clients. It supports multi-language user interfaces and allows listing services in different currencies, making it easier to cater to clients worldwide. Queue, on the other hand, does not mention any multi-language or multi-currency capabilities.
Agency Handy provides a centralized file library where you can easily access files related to specific orders or tasks. This helps keep everything organized, unlike having to juggle multiple windows on Queue. Agency Handy’s file management capabilities make it a more efficient choice for agencies.
Agency Handy offers more comprehensive client order history tracking compared to Queue. It provides a dedicated “Orders” dashboard where you can view all past and current orders, along with details like order status, project timelines, and client information. Queue’s capabilities in this area are not clearly outlined.
Agency Handy is better suited for agencies offering bespoke services. It provides a dedicated “Proposal Form” feature, allowing you to create customized quotes and proposals for clients. Queue, on the other hand, seems to be more focused on productized services, lacking similar capabilities for bespoke service offerings.
Choosing between Agency Handy’s robust platform and Queue’s streamlined tools depends on your agency’s needs.
Let’s explore which platform aligns with your goals!
Both Agency Handy and Queue offer some similar features and functionalities. However, there are some fundamental differences between these platforms which are as follows.
When comparing Agency Handy and Queue, scalability and user experience stand out as critical differentiators. Agency Handy caters to teams of varying sizes with features supporting seamless growth, while Queue is more suited for smaller businesses with simpler operations and limited scalability.
Feature | Agency Handy | Queue |
Focus Area | CRM-powered Agency management with easy collaboration & complete order management | Client collaboration & communication |
Best Suited For | Digital agencies managing services | Freelancers and small agencies |
Key Features |
|
|
When comparing Agency Handy and Queue, it’s essential to consider their unique approaches to workflows and service alignment.
Agency Handy suits agencies offering bespoke, tailored services that need ongoing collaboration and two-way interactions with clients.
Its upfront order requirements capture detailed client needs, enabling flexible and efficient execution. This works well for agencies selling complex services that require a consultative approach.
Queue is better for agencies with standardized, self-service offerings that clients can purchase directly online. By gathering input at each task stage, it provides more control but can lead to micromanagement.
This makes it ideal for agencies with simplified, productized services needing minimal client involvement.
The key difference lies in balancing visibility, workflows, and service models. One prioritizes upfront details and streamlined execution, while the other focuses on granular control, sometimes increasing micromanagement.
The choice depends on your services, workflows, and client engagement style. Evaluate your business model to pick the platform that best fits your goals.
Agency Handy offers a clean, intuitive interface with easy navigation and a quick learning curve, making it user-friendly for teams of all sizes. In contrast, Queue’s cluttered design and steep learning curve create challenges, particularly for smaller agencies needing a more straightforward experience.
Feature | Agency Handy | Queue |
Interface Design | Clean, intuitive layout with a logical sidebar. | Cluttered, disjointed sidebar with scattered sections. |
Navigation | Easy access to key features like services and invoices. | Confusing structure, hard to find features quickly. |
Learning Curve | Quick to learn, typically under 30 minutes. | Steep learning curve, challenging to navigate efficiently. |
Agency Handy’s interface is thoughtfully designed with a simple, logical navigation structure. The sidebar offers an overview of key features, including services, clients, invoices, and integrations. This intuitive layout ensures users can quickly find the functionality they need.
Alt: Agency Handy Dashboard
Queue’s interface, by comparison, feels cluttered and disorganized. Its sidebar includes sections like “People,” “My Service,” and “Workflow Setup,” making navigation overwhelming.
Alt: UseQueue Dashboard
Such scattered organization can make it harder for users to locate and use important features efficiently.
Overall, Agency Handy has a shorter learning curve, which makes it a worthy Queue alternatives. For agencies looking for a user-friendly platform, the clear organization and ease of use here stand out.
Queue’s more complex layout can slow down adoption and make onboarding less efficient.
Agency Handy offers a highly customizable service catalog with multi-package options, direct orders, website embedding, and flexible price visibility. It streamlines client acquisition with tailored bundles. Queue supports cataloging and direct orders but lacks multi-package listings or website embedding.
Focus Area | Agency Handy | Queue |
Service Listings | Both one-time and subscriptions | Both one-time and subscriptions |
Multi-Package Service Catalog | List up to 3 packages in each service | ✖ |
Direct Orders | Allows clients to place orders directly from the service catalog | Available |
Website Embedding | Service catalogs can be embedded directly into websites | ✖ |
Client Reviews | Display client feedback | ✖ |
Price Visibility | Option to show or hide prices for each client | ✖ |
Coupon Management | Set up coupon codes with granular control of accessibility | Available but with less control over accessibility |
Agency Handy provides a robust Multi-Package Service Catalog, enabling agencies to list up to three packages per service. This flexibility allows for tailored pricing and bundles, making it ideal for agencies offering diverse service options to clients.
Alt: Agency Handy Service Packages
Clients can place direct orders from the service catalog, streamlining the acquisition process. This direct integration reduces friction for potential clients and ensures seamless order placement. This feature is key for agencies looking to increase conversions from their service listings.
Additionally, Agency Handy allows for easy embedding of service catalogs directly onto websites. This ensures a consistent client experience and removes the need for external tools or additional website management. It provides a fully integrated solution.
Alt: Agency Handy Service Catalogue
The platform also offers control over price visibility. Agencies can choose to display or hide pricing for each client, allowing for personalized pricing strategies. This flexibility is valuable for agencies with variable pricing models or those working with specific client budgets.
Queue, while offering both one-time and subscription-based services, lacks the ability to list multiple packages per service, limiting flexibility in presenting diverse offerings. However, it supports direct ordering from the service catalog and also offers service catalog embedding.
Alt: UseQueue Service
Overall, Agency Handy provides a more customizable and flexible approach to service listings with multiple packages, price visibility control, and seamless integration with websites. While Queue offers some similar features, it lacks the extensive customization options and ease of use that Agency Handy offers.
Agency Handy offers a robust onboarding process with customizable order forms, intake forms, and proposal/quote capabilities, enhancing client acquisition and experience. Queue, on the other hand, focuses on task-level forms, lacks proposal generation, and is only suited for standardized, productized services.
Feature | Agency Handy | Queue |
Intake Forms | Fully customizable intake forms with file uploads and customized questions | Onboarding checklist prompts clients to view links and videos |
Order Forms | Customizable order forms with pricing options and self-checkout | ✖ |
Proposal | Proposals with order details, file uploads, terms & conditions with e-signature | Contract App for custom proposals |
For client onboarding, Agency Handy offers a more comprehensive solution compared to Queue. Agency Handy provides customizable order forms, intake forms, and proposal/quote capabilities, catering to the needs of agencies.
Alt: Agency Handy Intake Form
With Agency Handy, agencies can create custom order forms that include multiple pricing options, add-ons, and self-checkout functionality, streamlining the client acquisition process. Its intake forms also allow for file uploads, enhancing the client onboarding experience.
Alt: Agency Handy Order Form
In contrast, Queue lacks the robust onboarding features of Agency Handy. Queue’s approach is more focused on task-level forms, which can lead to increased micromanagement for agencies.
Additionally, the platform offers proposal or quote generation capabilities, making it better suited for more standardized, productized services. Its onboarding checklist, which prompts clients to view links and videos, can lead to a more complex setup.
This approach requires ongoing micromanagement, as it relies on clients completing multiple steps on their own. Unlike more streamlined onboarding processes, it can increase friction and hinder efficiency.
Alt: UseQueue Task Form
For efficient client onboarding, customizable forms and proposals Agency Handy stands out over Queue.
Agency Handy excels with its dedicated Order Management Dashboard that offers detailed progress tracking, filtering, and status updates and allows automating task creation for each service. In contrast, Queue focuses solely on task management with robust features, lacking a centralized order dashboard.
Focus Area | Agency Handy | Queue |
Automatic Order Creation | Available | ✖ |
Task Assignment with Priorities | Available | Available |
Task Visualization | Kanban board | Basic task tracking through third-party tools |
Client Approval Process | Orders are marked complete only after client approval | Feedback and approval available |
File Feedback | Allows adding annotations to uploaded files. Version history available. | Allows design feedback with annotation on JPG, PNG, PDF and all popular Adobe file formats. |
File Management and Library | Dedicated file library for easy access and organization | File library for each client |
File Uploads by Clients | Available | Available |
Agency Handy’s standout feature is the dedicated Order Management Dashboard. Each time a client makes a purchase, an order is created. You can also create orders yourself and invite clients to your agency’s client portal.
Alt: Agency Handy File Feedback
The Order Dashboard provides a clear, centralized view of all your agency’s orders. Key details like Order ID, Client Name, Type, Status, Kick-off Date, and End Date are displayed in an organized manner, making it easy to stay on top of everything.
With advanced filtering options, finding specific orders by client, service, status, or date range is effortless. You can even update order statuses directly from the dashboard, ensuring your team stays informed and organized at all times.
Collaboration is a breeze with the ability to add annotations to file uploads. Both clients and team members can comment on files and access version histories. File feedback allows you to restore previous versions if needed.
Alt: Agency Handy
In contrast, Queue’s client-driven setup requires clients to handle purchases through templates, which can slow down the process. It also lacks a dedicated order management dashboard, relying more on task-level tracking.
However, the platform offers a detailed task-tracking system with subtasks, assignments, deadlines, priority setting, commenting, labeling, and screen and voice recording.
Alt: UseQueue Task Board
Then again, its task status updates are basic like “In Progress” and “In Review.” Whereas, Agency Handy shows percentage completion for individual tasks and overall orders.
Alt: Agency Handy Task Details
Overall, Agency Handy has a strong order management system but lacks in certain task management features that Queue has.
Agency Handy offers four predefined roles (Super-Admin, Admin, Manager, Assignee) with clear permissions, ensuring security and easy management. Queue provides customizable roles with selective permissions, offering flexibility but requiring more setup time. Agency Handy is quicker to configure for most teams.
Feature | Agency Handy | Queue |
User Roles & Permissions | 4 Roles: Super-Admin, Admin, Manager, Assignee | Customizable roles and adjustable permissions |
Client Access Permissions | Available | Available |
Team Invitations | Available | Available |
Agency Handy offers four predefined roles for internal team members: Super-Admin, Admin, Manager, and Assignee. Each role is clearly defined, with the Super-Admin having full control, including the ability to add/remove clients and workspaces.
Alt: Agency Handy Team Role
Admins and Managers share most permissions, but Admins can also change team member roles. Assignees, at the bottom of the hierarchy, can update tasks and view the employee directory but have no access to client information.
This role management system ensures the security of client data by controlling access to different areas of the platform based on the role assigned. The intuitive interface allows easy role assignment, management, and filtering through a simple drop-down menu.
Queue, on the other hand, provides highly customizable role creation, giving you complete control over the permissions for each role. You can define multiple roles with selective accessibility, offering flexibility in how your team is structured.
Alt: UseQueue Team Role
For teams seeking a more personalized role structure, Queue’s customizable roles may be appealing. However, setting up these roles and assigning permissions requires more time and navigation through settings, which may delay the setup process.
Overall, Queue excels in offering granular control over roles. However, Agency Handy’s predefined roles and user-friendly interface provide an efficient and time-saving solution that works for most teams.
Agency Handy offers detailed lead tracking and information management and client profiles with order, ticket, and invoice histories. Plus, tickeing system for support. Queue provides client task boards, files, and billing history, but lacks ticketing and custom forms. However, it offers a central inbox.
Focus Area | Agency Handy | Queue |
Client Portal | Available | Available |
CRM | Organize and manage lead information throughout the conversion cycle and store client information | Not Available |
Client Profiles | Available | Available |
Communication | Task & ticket comments & email | Inbox, emails, and ticket comments |
Ticketing System | Available | Not Available |
Agency Handy’s CRM offers lead tracking features so nothing slips through the cracks when nurturing leads. Manage lead information and track lead status to make contact exactly at the right time to close deals.
Alt: Agency Handy Lead Management-Kanban
Moreover, the client list offers comprehensive details like name, email, location, and creation date, enabling agencies to maintain a deeper understanding of their clients. The profiles integrate order, ticket, and invoice histories, giving agencies a centralized view of their client relationships.
Alt: Agency Handy Clients
A built-in ticketing system adds another layer of efficiency, allowing teams to prioritize issues, streamline communication, and resolve requests quickly. You can attach files and sort tickets by client, assignee, status, or priority for better organization.
Alt: Agency Handy Tickets
Collaboration is seamless, with the ability to exchange comments on tasks, share files, and provide feedback in real-time.
Alt: Agency Handy Task Details- Communication
Queue, on the other hand, focuses on making client information accessible with task boards, files, billing history, and timesheets.
While it doesn’t include a ticketing system, it offers a centralized inbox and website chatbox, making direct communication with clients simple and efficient. It also supports task comments, file sharing, and feedback, giving teams and clients multiple ways to stay connected.
While Agency Handy emphasizes support and issue resolution, Queue stands out for its versatile communication channels. Both cater to client management needs but in different ways.
Agency Handy offers invoicing solutions with split payments, automated subscription management, and invoice auto-population, saving agencies time. In contrast, Queue lacks automation, requiring manual invoice creation, and supports PayPal & Stripe and multi-currencies. But Agency Handy offers more options.
Focus Area | Agency Handy | Queue |
Invoicing | Available | Available |
Payment Gateways |
|
|
Subscriptions | Available | Available |
Agency Handy offers a more versatile invoicing solution, providing features like split payments and automated subscription management that Queue lacks.
Alt: Agency Handy Invoice Review
Both platforms integrate with popular payment gateways like Stripe and PayPal. But Agency Handy goes further by also offering Wise integration for manual invoices.
Alt: Agency Handy Invoice-Payment Option
One of Agency Handy’s key advantages is its ability to automatically populate invoice details based on the selected client and order. This streamlines the invoicing process, saving agencies valuable time.
In contrast, Queue requires users to manually input the service amounts for each invoice.
Alt: UseQueue Invoice
Moreover, Agency Handy’s subscription management capabilities truly set it apart. The platform automatically generates invoices for recurring orders at predetermined intervals, eliminating the need for manual invoicing. This level of automation is notably absent from Queue’s offerings.
For agencies needing comprehensive billing, this platform excels with split payments, automated subscriptions, and easy invoicing. In contrast, Queue provides basic invoicing features for managing payments and subscriptions.
Agency Handy excels in email customization with advanced features like DKIM, SPF, SMTP, dynamic content, and pre-built templates for various use cases. In contrast, Queue offers limited email customization, lacking these advanced options. Agency Handy’s tools offer a more powerful solution for brand consistency.
Focus Area | Agency Handy | Queue |
Style Customization | Customization including colors, logos, custom domains, and branded portals | Customization including colors, logos, custom domains, and branded portals |
Email Customization | Customizable branded emails | Custom email domains available |
Remove “Powered By” | Available on all plans | Available on all paid plans |
Multi-Language Support | Supports 14 languages | Supports 20+ languages |
When it comes to customization and branding, Agency Handy outshines Queue with its advanced email customization capabilities.
Both platforms offer similar features, such as custom domains, custom email addresses, custom colors, white-labeled client portal, etc. However, Agency Handy takes it a step further with its comprehensive email customization options.
Alt: Agency Handy Workspace Config
With it’s email customization tools, you can not only set up a custom email address, but also configure DKIM, SPF, and SMTP settings. This improves email deliverability and engagement.
Alt: Agency Handy
Furthermore, it allows for advanced dynamic customization of email content, including variables like company name, client name, and sign-in links.
Adding to this, the platform provides a suite of pre-built email templates, covering various use cases like client onboarding, proposals, task reviews, and invoicing. This out-of-the-box functionality helps agencies save time while ensuring a consistent brand experience.
In contrast, Queue’s email customization capabilities are limited, lacking the advanced features and pre-built templates offered by Agency Handy.
Alt: UseQueue Email Customization
For agencies wanting to take their branding up by a notch, Agency Handy’s email customization tools outshine Queue’s basic options.
Agency Handy offers flexible pricing for agencies of all sizes, ensuring scalability. While it excels in pricing, Queue leads with superior third-party integrations, connecting with tools like Notion, Basecamp, and Asana. For scalability, choose Agency Handy, but Queue offers more integrations.
Features | Agency Handy | Queue |
Third-party integrations | Webhooks (up to 30,000 events) |
|
Number of workspaces | Up to 5 | Available |
When it comes to integration and scalability, the two platforms offer distinct advantages.
On the scalability front, Agency Handy outshines Queue with its flexible pricing plans, catering to agencies of all sizes. From solo entrepreneurs to larger teams, Agency Handy’s plans provide the necessary headroom to accommodate growth.
Alt: Agency Handy Integrations
However, in terms of third-party integrations, Queue emerges as the superior choice. While both platforms support payment gateways like Stripe and PayPal, Queue takes the lead with a wider range of popular tools that Agency Handy misses on.
This includes productivity and project management tools like Notion, Basecamp, Monday, and Asana. These robust integrations allow Queue users to seamlessly connect their agency workflows and data across multiple software platforms.
Alt: UseQueue Integrations
For agencies seeking a highly scalable solution with the flexibility to accommodate their evolving needs, Agency Handy’s pricing plans make it the preferred choice. However, for those heavily reliant on third-party tool integrations, Queue’s extensive connectivity options give it the edge.
Agency Handy offers more affordable pricing on a per-user basis, making it a great option for agencies of all sizes, despite its higher starting price. On the other hand, Queue is better suited for larger businesses that can invest more, offering a range of advanced features at a higher cost.
Focus Area | Agency Handy | Queue |
Entry-Level | $49/month | $49/month |
Mid-Tier | $99/month | ✖ |
High-End | $149/month | $149/month |
Custom Pricing | Available | Available |
Storage Capacity | Up to 20 TB | Up to 2 TB |
Agency Handy provides flexible plans to suit growing agencies with varying team sizes and client needs.
Alt: Agency Handy Pricing
Solopreneur:
Teams:
Pro:
Queue offers a range offers only two paid plans to choose from with limited internal users. Here are the details.
Alt: UseQueue Pricing
Free Plan
Growth Plan
Scale Plan
While both Agency Handy and Queue offer robust features, Agency Handy emerges as the more comprehensive and user-friendly platform, particularly for agencies providing customized services that require extensive client collaboration and a streamlined order management process.
You should carefully evaluate their unique needs to determine the solution that best aligns with their business model and operational requirements.