The Best Queue Alternative: Agency Handy

Quick List Of 5 Queue Alternative Client Management Tools

1. Agency Handy: Best for digital agencies that need customizable and user-friendly solutions.

2. Accelo: Best for businesses requiring extensive integrations and full lifecycle client engagement management. 

3. Breeew: Best for businesses operating on subscription models, requiring efficient subscription management.

4. ManyRequests: Best for creative agencies needing specialized creative workflow tools and customizable branding.

5. Zendo: Best for subscription-based service providers needing robust subscription management capabilities. 

Now, let’s have a look at the quick comparison of each software in the following comparison table.

Software	Client Portal	Automated Subscription Management	Full-fledged Email Customization	Role-based Access	Average Per User Cost (Annual Billing)
					$24.5/month
					$10.4/month
					N/A
					$24.97/month
					$31.7/month
					N/A

This was just a quick rundown of six alternatives. For the full scoop on what each software brings to the table, let’s dive into details…

Accelo

Accelo emerges as a standout choice for professional services looking for a comprehensive and integrated agency management solution, significantly outpacing Queue. It differentiates itself with unmatched integration capabilities, offering seamless data exchange between systems.

It covers the entire project lifecycle in one platform, ensuring efficiency and oversight. With 24/6 global support and high reliability, Accelo provides stability and immediate assistance, addressing Queue’s shortcomings. 

Its user-friendly experience enables teams to focus on delivering exceptional work, making it essential for service-based businesses aiming for operational excellence and growth.

Key Features

Here are the features that make Accelo a great alternative to Queue –

End-to-End Client Engagement Lifecycle Management:

Manages every aspect of client interaction from prospecting to payment, ensuring a smooth journey for both the client and the agency.

Project Management:

Comprehensive tools for planning, executing, and tracking projects.

CRM and Sales Pipeline:

Integrates customer relationship management and sales tracking for a unified view of client interactions.

Time Tracking and Billing:

Facilitates accurate time tracking for billing and efficiency analysis.

Resource Planning and Utilization Tracking:

Helps in allocating resources effectively and understanding team capacity.

Financial Management:

Includes tools for quoting, budgeting, and profitability analysis, crucial for financial oversight.

Reporting and Analytics:

Offers insights into business operations, client engagements, and project outcomes.

Retainer Management:

Simplifies the management of ongoing client relationships and services.

Pros

• Comprehensive all-in-one platform.
• Efficient automated workflows.
• Advanced reporting and analytics.

Cons

• Can be complex for beginners.
• Higher cost for full features.
• Customization can complicate the setup

Pricing Plans

Professional Plan

• Suitable for professional service firms
• Minimum 7 users
• Includes features like Client Project Management, Client Sales Management, Client invoices & Payments, and Financial Insight Dashboards.

Business Plan

• Manages all your client work with power and collaboration
• Minimum 7 users
• Includes everything in the Professional plan, plus additional features like Client Retainer Management, Client Ticket Management, Shared Resources/Wiki, and Unlimited Client Portal Users.

Advanced Plan

• Powerful automation to scale your business profitably
• Minimum 10 users
• Includes everything in the Business plan, plus Advanced Custom workflow, Advanced Triggers & Automation, Smart Scheduling & Utilization, Adaptive Project Scheduling, and Client Asset Management.

Elite Plan

• Tailored platform to fit the unique needs of larger firms
• Minimum 20 users
• Includes everything in the Advanced plan, plus Role-Based User Pricing, Dividends Module, Unlimited Collaborator Users, and Dedicated Account Manager.

What Users Say About Accelo?

Review on G2: 4.4 out of 5

“What do you like best about Accelo?

Staying in touch and managing projects with my staff and clients has never been easier than with Accelo. Now everything from client emails and files to appointments and notes can be automatically tracked and shared with my entire team. We can access all information from anywhere and on any device thanks to their innovative technology solutions. It has also been great for sales; we are automating operations and gaining visibility for expansion.

What do you dislike about Accelo?

In short, Accelo gives us all the functionality we need. Pricing for small businesses is the only aspect that could be improved.” – Derek C.

Is Accelo Better than Queue?

Accelo excels with its ability to connect to lots of other tools and its great customer support, which is there to help anytime. It’s good for businesses that have a lot of moving parts and need everything to work together smoothly. 

On the other hand, Queue is simpler and budget-friendly for smaller teams that just want the basics without extra complexity. So, if you’re a bigger company looking for an all-in-one tool, Accelo could be the way to go. If you’re just starting out or have simpler needs, Queue could be a better fit.

Breeew

Breeew emerges as a compelling Queue alternative for businesses seeking a more purpose-built solution tailored to productized services. While Queue aims for broader applicability, Breeew laser focuses on streamlining the unique needs of selling and managing subscription-based services.

At its core, Breeew simplifies subscription management by handling all the complexities around Pricing plans, add-ons, coupons, and recurring billing. But it goes beyond just subscriptions to provide an all-in-one operating system for running a productized service business.

Useful features like centralized task management, client communication portals, and customizable intake forms make client work more seamless compared to Queue. Breeew’s solutions also felt much more turnkey – in our testing, setting up a basic productized service was achieved in no time.

While lacking advanced enterprise capabilities, Breeew outshines alternatives like Accelo by doubling down on the essentials needed for subscription businesses. Its ease of use and dedicated toolkit for handling every client touchpoint from marketing to delivery gives teams more productivity gains.

For businesses finding Queue too generic for their needs, Breeew is well worth evaluating as a potential alternative. Its singular focus on productized services translates to a smoother, more optimized experience for this specific operating model.

Key Features

Explore the features of Breeew, making it a prime choice for businesses seeking a streamlined approach –

Subscription Management:

Offers a robust system for managing Pricing plans, add-ons, coupons, and recurring billing, ideal for businesses with subscription-based services.

Task Management:

Enables teams to organize, prioritize, and track the progress of their work.

Client Communication Portals:

Provides dedicated spaces for seamless communication with clients, enhancing transparency and client satisfaction.

Customizable Intake Forms:

Create custom forms to easily gather client needs and requests.

Solutions Tailored for Productized Service Businesses:

Designed with advanced workflow and automation to cater to the unique needs of productized service offerings.

Pros

• Specializes in subscription management.
• Dedicated client communication portals.
• Customizable client intake forms.

Cons

• Less suited for non-subscription businesses.
• Potentially overwhelming customization options.
• Limited third-party integrations.

Pricing Plans

Starter Plan:

• Free until first subscriber, then $49.95/month
• Includes 2 team seats, subscription management, client portal, theming, comments, public page, task management, 2TB storage

Agency Plan:

• Pricing details are provided upon request by contacting the company
• For larger established agencies
• Includes 2+ team members, permission management, dedicated support, white labeling, custom email domain

What Users Say About Breeew?

Review on Producthunt: 4.9 out of 5

“Game changer! Breeew simplifies the processes of managing your productized service or agency – it essentially integrates multiple long processes and steps into one platform. It took me less than 5 minutes to set up my backend which I can now use to scale and organize my projects/clients.” – David Kimacia

Is Breeew Better than Queue?

Breeew takes the lead over Queue if you’re looking for specialized subscription management. It’s tailored for businesses that need robust tools for recurring billing and client communication, offering features like customizable intake forms that streamline client onboarding. For agencies with a subscription model, Breeew could be the stronger choice.

Queue, on the other hand, serves better as a general client portal software. It’s more versatile for a variety of different business types that don’t require the niche subscription management features of Breeew.

So, Breeew stands out for subscription-based businesses, while Queue could be a better fit for broader order management tasks.

ManyRequests

ManyRequests is an all-in-one client management platform tailored for creative agencies. It offers a comprehensive suite of features to streamline agency workflows and empower teams to deliver exceptional work.

Key capabilities include a customizable White Label Client Portal, seamless Design Feedback & Commenting, specialized Creative Workflow Tools, and intuitive Client Onboarding features. The platform also integrates a robust CRM to manage all customer relationships, along with Time Tracking & Profitability analytics for financial oversight.

Project management is simplified through ManyRequests’s team coordination tools, while Checkout Forms, Billing & Invoicing streamline sales and billing. Underpinning the platform is its flexibility, with dozens of customization options to fit the unique needs of each creative agency.

With its holistic approach to client management, ManyRequests empowers agencies to enhance productivity, strengthen client relationships, and deliver exceptional service. It serves as an all-in-one solution tailored to the distinct requirements of creative teams.

Key Features

Here are the key features of ManyRequests –

White Label Client Portal:

ManyRequestss offers a white-label client portal that can be customized to fit the needs of creative agencies.

Design Feedback & Commenting:

Customers and team members can provide feedback directly on design attachments, streamlining the feedback process.

Creative Workflow Tools:

ManyRequestss provides a suite of tools tailored for creative workflows, including file storage, design questionnaires, and customer reviews.

Client Onboarding Tools:

Customizable layouts, login screens, and branded emails help new customers feel at home, enhancing the onboarding experience.

Customer Relationship Management (CRM):

Manage all customer relationships in one place, from inviting colleagues to purchasing services.

Time Tracking & Profitability:

Live time tracking and timesheet reports enable agencies to track time efficiently and optimize profitability.

Simplified Project Management:

ManyRequestss simplifies project management with features like team management, project details, checklists, and due dates.

Checkout Forms, Billing & Invoicing:

Create a service catalog, sell to new and existing customers, send invoices, and manage billing seamlessly.

All-in-One Agency Platform:

Customize ManyRequestss to fit exact needs with dozens of settings and extension possibilities, making it an all-in-one solution for creative agencies.

Pros

• Tailored for creative agencies
• Customizable branding
• Streamlined creative processes

Cons

• Higher pricing less accessible for smaller agencies
• Steeper learning curve due to an extensive feature set

Pricing Plan

Starter plan

• Priced at $79 per month, is an entry-level option that provides 2 team seats, unlimited clients, all basic modules, and a custom domain.

The Core plan

• Priced at $119 per month, is the most popular option, offering 5 team seats, unlimited clients, a custom domain, time-tracking, design annotation, and Zapier integration.

Pro plan

• At $319/month, the most comprehensive plan includes all Core features plus 10 seats, a white label portal/email, an affiliate module, and branding removal.

Is ManyRequests Better than Queue?

ManyRequests excels over Queue in addressing the unique needs of creative agencies. Its tailored features, such as the white-label client portal, design feedback tools, and creative workflow capabilities, provide the specialized functionality that agencies require.

However, Queue is a better fit for businesses with more diverse service offerings, as its versatile approach is not as narrowly focused as ManyRequests’s. 

Additionally, Queue’s pricing structure is more accessible for smaller agencies or freelancers compared to ManyRequests’s plans, which cater to larger creative teams.

Zendo 

Zendo is a customer success management platform purpose-built for businesses offering subscription-based services. Unlike the broader approach of Queue, Zendo laser-focuses on streamlining the unique needs of productized service providers.

At the core is Zendo’s robust subscription management system, which effortlessly handles the complexities around pricing plans, add-ons, coupons, and recurring billing. But the platform goes beyond just subscriptions, providing an all-in-one operating system for running a productized service business.

Zendo’s features like centralized task management, dedicated client communication portals, and customizable intake forms make client work more seamless compared to Queue. And the platform’s solutions feel highly turnkey, allowing businesses to quickly set up and launch their productized offerings.

While Zendo lacks some advanced enterprise capabilities, it outshines competitors by doubling down on the essentials for subscription-based businesses. Its ease of use and dedicated toolkit for managing the entire client lifecycle gives teams a significant productivity boost.

Key Features

Here are the key features that make this software a great alternative to Queue –

Subscription Management:

Robust tools to handle pricing plans, add-ons, coupons, and recurring billing for subscription-based services.

Client Communication Portals:

Dedicated spaces for seamless client collaboration and feedback throughout service delivery.

Customizable Intake Forms:

Ability to create tailored forms to capture detailed client requirements upfront.

Task Management:

Centralized task tracking and coordination to ensure efficient project execution.

Reporting and Analytics:

Comprehensive data insights to support better decision-making and identify areas for improvement.

Integrations:

Open API and connectivity with third-party tools for a frictionless workflow.

Ease of Use:

Intuitive interface for teams to effectively leverage the platform’s features.

Pros

• Affordable pricing
• Powerful subscription management
• Customizable intake forms

Cons

• Potential integration limitation
• Limited enterprise-grade features 

Pricing Plan

Essential Plan

• This is a free plan for businesses starting off.
• It includes 1 internal user, unlimited clients & requests, productized & custom services, recurring billing cycles, basic white-label, custom statuses & workflows.

Pro Plan

• Priced at $24.50 per month (with a 50% off discount).
• Suitable for growing businesses with a need for more advanced features.
• Includes Advanced white-label features, custom domain & email, external apps, sidebar customization, client organizations/teams, and powerful UI integration. Upcoming Zapier integration and advanced tax system included.
• Allows 2 internal users initially, with an additional $9.50 per month for each additional internal user.

Max Plan

• Priced at $99.50 per month (with a 50% off discount).
• Designed for established businesses needing unlimited seats and a full white-label experience.
• Includes everything in the Pro plan, plus the ability to remove the “Powered by Zenda” branding and a public API (coming soon).
• Offers unlimited internal users.

What Users Say About Zendo?

Review on G2: 4.8 out of 5 

“What do you like best about Zendo?

Zendo has provided me with a complete back-office solution for my Productised Service business. I can now launch a service and onboard a customer within minutes. Zendo provides my business with a centralized location for all client communication, which is incredibly handy.

The Zendo support team is responsive, and should any issues arise, I can let them know and receive updates as soon as possible.

Pricing is incredibly accessible for any business size.

What do you dislike about Zendo?

There are a few downsides to Zendo’s platform. Increased design customization would be a bonus.” – Xavier D. 

Is Zendo Better than Queue?

Zendo excels over Queue when it comes to managing subscription-based services. Zendo’s robust subscription management system effortlessly handles the complexities around pricing plans, add-ons, coupons, and recurring billing, making it an ideal choice for subscription-based businesses.

However, Queue is better suited for businesses with more diverse service offerings that don’t require Zendo’s specialized subscription management features. Queue also tends to be more affordable, particularly for smaller teams or companies with simpler client management needs. 

What Features Should You Look For Queue Alternatives?

When looking for an alternative to Queue, prioritize the following key features that an ideal client portal software should offer:

Customization and Flexibility:

Seek platforms that allow for extensive customization to adapt to your agency’s unique workflows and service offerings.

Centralized Dashboard:

Look for solutions with a centralized dashboard that provides a holistic view of client orders, project tasks, and team activities for efficient management.

Robust Security Measures:

Ensure that the alternative platform implements robust security measures, including granular access controls and encryption, to safeguard sensitive client data.

Detailed Order Tracking:

Choose platforms with robust order tracking for full client journey visibility: detailed histories, invoices, and support ticket records.

Advanced Payment Handling:

Choose alternatives that support advanced payment handling features such as split payments, automated recurring invoicing, and seamless integration with payment gateways for streamlined financial operations.

Integrated Ticketing System:

Look for platforms with built-in ticketing systems to centralize client support activities, eliminating the need for supplementary tools and enhancing operational efficiency.

Scalability and Growth Potential:

Select solutions that can scale alongside your agency’s growth, offering flexible pricing plans and extension possibilities to accommodate evolving needs.

So, Which One Is The Best Queue Alternative?

While alternatives like Accelo, Breeew, ManyRequests, and Zendo excel in specific areas, Agency Handy stands out by addressing the key limitations while providing powerful, agency-focused features. 

The feature combinations, flexibility, security, and affordability, ensures the diverse needs of agencies while streamlining their operations and enhancing client relationships. 

Try Agency Handy Today!

Wrapping Up

As agencies seek comprehensive alternatives to Queue, Agency Handy emerges as the standout choice. Its robust features, tailored for agencies, advanced client management tools, flexible customization, and competitive pricing make Agency Handy the prime Queue alternative. It offers a powerful platform to streamline operations, enhance client relationships, and drive growth in 2024 and beyond.

Try Agency Handy Today!