Webkooker is a web development and design company offering its clients a subscription-based model so they can get the best output while reducing costs.
We recently spoke with Kamrul Hasan Naim, the CEO and Founder of Webkooker. He shared how Agency Handy has completely transformed their business and helped them grow steadily.
How Did You Find and Choose Agency Handy?
We run a subscription-based web development company, so managing clients, payments, and projects efficiently was crucial. Hence, we explored various tools like SPP, Zendo, and ManyRequests, but they didn’t quite meet our needs.
And most of the tools we looked at either weren’t designed for what we needed, or they came with hidden costs for every little feature.
Then I found Agency Handy. Its affordability and features specifically designed for subscription businesses caught our attention. It brought everything—subscriptions, invoices, client management, project tracking—into one platform.
What Challenges Did You Face Before Using Agency Handy?
Before using Agency Handy, we had to work with several tools. One handled subscriptions, another tracked projects, a third managed invoicing, and yet another kept up with client communication. Balancing all these tools made managing our work much harder than it needed to be.
The main issue was the complexity of managing multiple projects with unique requirements. We offer a range of web development services, each with different subscription models and invoicing needs, so creating a separate process for each client or service became overwhelming.
We didn’t want a complicated setup with detailed project descriptions and multiple landing pages, like a traditional e-commerce setup, because it simply didn’t fit our workflow. We needed a system that allowed us to organize orders quickly and make adjustments on the go.
How Did These Tools Affect Your Daily Routine?
Most of my day was spent switching between platforms, trying to keep everything up to date. Since none of these tools worked well together, I was always double-checking details to make sure nothing slipped through. It felt inefficient and was taking up too much of our time.
What Features of Agency Handy Solved Your Problems?
The subscription management feature was exactly what we needed. Before Agency Handy, tracking subscriptions and invoices across multiple platforms was exhausting.
Now, it’s all centralized, letting us monitor and analyze subscriptions effortlessly. Another crucial feature is the order management system, which gives us a clear overview of each project. It integrates seamlessly with client details, making our workflow much smoother.
No more switching between tools or worrying about missed updates—now we can track progress, deadlines, and client feedback all in real-time. Having everything in one place has helped us stay organized and deliver results more efficiently.
Do you have any favorite features of Agency Handy?
After a few months with Agency Handy, some features have really stood out. The client portal, in particular, has been a game-changer.
Previously, we faced issues with missed project updates and unclear invoicing. Now, managing subscriptions, orders, and project tracking happens in one place, which has simplified everything for our team. Communication is smooth, project tracking is seamless, and we get full client feedback with ease.
Adding more payment options would be a great improvement, but overall, Agency Handy has streamlined our processes and significantly improved our client management.
